Privacy Policy

1. About This Policy

This Privacy Policy explains how Digital Arena Pro ("we", "us", or "our"), operated at digitalarena.pro, collects, uses, discloses, and safeguards your personal information when you visit our website or interact with our services. This policy applies to all users of digitalarena.pro and is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using digitalarena.pro, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of the website.

2. Who We Are

Digital Arena Pro is an Australian gaming media company registered in New South Wales, Australia. Our registered business address is Level 12, 1 Market Street, Sydney NSW 2000, Australia. ABN: 47 123 456 789.

For all privacy-related enquiries, you may contact our Privacy Officer at [email protected].

3. Information We Collect

3.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Subscribe to our newsletter (name, email address);
• Submit a contact form (name, email address, message content);
• Register a team for a tournament (team name, captain name, email, phone number);
• Submit a game for review consideration (name, organisation, email).

3.2 Information Collected Automatically

When you visit digitalarena.pro, we may automatically collect certain technical information, including:

• IP address and approximate geographic location;
• Browser type, version, and operating system;
• Pages visited, time spent on pages, and referral URLs;
• Device identifiers and screen resolution;
• Cookie data (see Section 9 and our Cookie Policy).

3.3 Information from Third Parties

We may receive aggregated analytics data from third-party services such as Google Analytics. This data is anonymised and does not identify individual users.

4. How We Use Your Information

We use the personal information we collect for the following purposes:

• To send you our newsletter and editorial updates (with your consent);
• To respond to your enquiries and contact form submissions;
• To process tournament registrations and communicate event details;
• To improve the content, functionality, and user experience of digitalarena.pro;
• To analyse website traffic and usage patterns (in anonymised form);
• To comply with our legal obligations under Australian law;
• To detect and prevent fraud, abuse, or security incidents.

We will not use your personal information for any purpose that is incompatible with the purposes listed above without your explicit consent.

5. Legal Basis for Processing

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, we process your personal information on the following grounds:

• Consent: Where you have given us clear consent to process your data for a specific purpose (e.g., newsletter subscription);
• Contractual necessity: Where processing is necessary to fulfil a request you have made (e.g., tournament registration);
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights;
• Legal obligation: Where processing is required to comply with Australian law.

6. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We may share data with trusted third-party service providers who assist us in operating digitalarena.pro (e.g., email delivery services, analytics providers). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
• Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority in Australia.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to equivalent privacy protections.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by Australian law. Specifically:

• Newsletter subscriber data is retained until you unsubscribe;
• Contact form submissions are retained for up to 24 months;
• Tournament registration data is retained for up to 12 months after the event;
• Server log data is retained for up to 90 days.

After the applicable retention period, your data is securely deleted or anonymised.

8. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you;
• Correction: You may request that we correct inaccurate or incomplete information;
• Deletion: You may request that we delete your personal information, subject to our legal obligations;
• Withdrawal of consent: Where processing is based on consent, you may withdraw it at any time;
• Complaint: You have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. Cookies

We use cookies and similar tracking technologies on digitalarena.pro. For detailed information about the types of cookies we use, their purposes, and how to manage your cookie preferences, please refer to our Cookie Policy.

10. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include HTTPS encryption, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

digitalarena.pro is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected] and we will take prompt steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of digitalarena.pro after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:

• Email: [email protected]
• Post: Privacy Officer, Digital Arena Pro, Level 12, 1 Market Street, Sydney NSW 2000, Australia
• Phone: +61 2 9000 1234 (Mon–Fri, 9am–5pm AEST)

You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au | 1300 363 992.